This policy was last updated on April 28, 2026
1. Introduction
Pauline Akol, operated by ZTB System LLC (“Company,” “we,” “our,” or “us”), provides financial education, insurance-related information, client support, appointment scheduling, and related services for individuals, families, professionals, and business owners seeking financial protection, legacy planning, and wealth-building strategies.
We are committed to protecting your privacy and handling your personal information with transparency, care, and professionalism.
2. Information We Collect
a. Personal Information
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Mailing address, when applicable
Business information, when applicable
Financial or insurance-related information you choose to provide
Appointment or consultation details
Payment details, when purchasing services or products, if applicable
b. Automatically Collected Information
We may collect certain information automatically, including:
IP address
Browser and device information
Website usage data
Pages visited
Form submissions
Interaction with emails, links, or website content
3. How We Use Your Information
We use your information to:
Provide financial education and insurance-related services
Respond to inquiries and service requests
Schedule and confirm appointments
Send appointment reminders
Communicate with you about requested services
Provide quotes, consultations, or policy-related assistance
Improve our website, services, and client experience
Send relevant educational content, updates, and promotional communications when permitted
Comply with legal, regulatory, and administrative obligations
4. SMS Communications
By providing your phone number and opting in, you expressly consent to receive SMS communications from Pauline Akol / ZTB System LLC.
Purpose of SMS Communication
We may use SMS messaging to send:
Appointment confirmations
Appointment reminders
Responses to service inquiries
Important account, service, or appointment-related updates
Educational messages related to financial protection, insurance, estate planning, or legacy planning
Occasional marketing or promotional messages, only when you have provided consent
Message Frequency
Message frequency varies based on your interaction with us.
Opt-Out
You may opt out at any time by replying “STOP” to any message. After you send “STOP,” you may receive a confirmation message and will no longer receive SMS messages from us.
Help
For assistance, reply HELP or contact us at:
[Insert Pauline’s support email]
5. Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers in support of business operations, such as customer service, appointment scheduling, CRM support, email delivery, SMS delivery, payment processing, or website hosting, is permitted when necessary to provide our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We do not sell, rent, or trade your personal information.
We may share limited information when required to:
Provide requested services
Process applications or service requests
Comply with legal, regulatory, or compliance obligations
Protect the rights, safety, and security of our clients, business, or service providers
6. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to enhance user experience, analyze website traffic, measure marketing performance, and improve our services.
You can control cookie settings through your browser.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
This may include SSL encryption, secure website hosting, password-protected systems, limited access to client information, and use of trusted third-party platforms for communication, scheduling, and client relationship management.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Maintain client records
Comply with legal, regulatory, licensing, or administrative obligations
Resolve disputes
Improve our services and communication
9. Your Rights
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, when legally permitted
Opt out of marketing communications
Opt out of SMS communications by replying STOP
To exercise your rights, contact us at the email below.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information promptly.
If you believe that a child has provided us with personal information, please contact us at:
[Insert Pauline’s support email]
By using our services or opting into our SMS communications, you represent that you are at least 18 years of age.
11. Financial and Insurance Information Disclaimer
The information provided on this website is for educational and informational purposes only and should not be considered legal, tax, investment, or financial advice.
Insurance products and financial strategies may vary based on individual circumstances, state regulations, product availability, underwriting requirements, and carrier guidelines.
Any recommendations or services are provided only after proper review, suitability assessment, and applicable disclosures.
For legal or tax advice, please consult a qualified attorney or tax professional.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of our website or services after updates are posted means you accept the revised policy.
13. Contact Information
Pauline Akol
Legal Business Name: ZTB System LLC
Website: paulineakol.com
Physical Address: 718 Spotters Ct, Hampstead, Maryland 21074
Business Phone: (667)-439-9060
Support Email: pauline.akol@ztbsystem.com